Aug 07 2019
Perfect tour of just Chichen Itza without the rest of the extraneous activities, and got us back at a reasonable time.
reviewed by a Gray Line customer
Jul 17 2019
Hilario (our driver) and Hilda (Chichén Itzá guide) made this a fabulous experience for our family of 3! Open the Gate was perfect from pickup to drop off. Hilario was prompt and courteous; he went above and beyond to ensure every person had exceptional service throughout the day. The Mercedes-Benz ride made traveling to Chichén simplified for the early-morning start to our day since riders could enjoy a “nap” as Hilario drove us to our destination. (*May wanna bring a blanket as it gets kinda chilly in the cabin otw). 😉Once at Chichén, Hilda and 6 others joined our group of 5. It was a small, personalized group that had a nice, morning breeze to follow us throughout the ancient grounds. Hilda was knowledgeable and a delight to learn from. My son, 12, absorbed the sites and quality of information as Hilda walked us through the history of the early Mayans. Lunch was a perfect buffet of local cuisine. This isn’t a Michelin 5-star Restaurant, so be gracious in understanding they are providing for 100s of palates throughout the day at a convenient location. The food was enjoyable, and all beverages are included in this package. Otherwise, if you opt to go on your own, this will cost you around $40 p/p. It’s worth the package deal, my only wish is that we had more time to enjoy it. Perhaps Gray Line could give people the option to stay and eat or participate in the “Medicine Man” act? The final part of the day is visiting a descendant of the Mayans: a community leader/Medicine Man. Although I appreciate the continuity of heritage and history, I would have preferred the choice to “opt” out of this. Why? Personal reasons that conflict with my worldview. However, perhaps Mayaland can improve this by giving guests the option of participating or not in the future? This of course is my opinion...Overall, I believe Open the Gate: Chichén from Cancún is a 5-Star Tour because of the Overall Experience and Attention to Culture, History, Transportation, All that’s Included such as Guide, Buffet, Driver/Transportation, Drinks, Early Morning Access that missed the unforgiving Yucatán heat and crowds (Not included: *Chichén Entrance tickets/Planetarium will run about $25USD extra per person), and an experience enjoyed by the whole family!Note: Wear sunscreen and bug repellent if you do not wear long, light-sleeved clothing. Dress for moderate walking on uneven terrain. Tour officially commences around 7:50 am and finishes around 1:10 pm. Hydrate. Use the bathroom prior to the beginning of the tour and know bathrooms will be located near the massive temple around 9:30 am- so that’s almost 2 hours from the beginning of the tour. Once the tour begins, food isn’t available until lunch around 11:30 am. (So 7:50-11:30 window without food. Bring a light snack if Blood-Sugar is an issue.)
reviewed by Melody Whitfield
Mar 16 2019
Excellent organized trip with pick up on time, pleasant, knowledgeable guide Mauricio.
reviewed by a Gray Line customer
Nov 03 2017
We researched many tour packages. This was the best value.
reviewed by Mr Dannie martz