Please Note

• Minimum height to participate in Manatee program is 3.9ft.
• In Puerto Aventuras groups have a maximum of 12 people for a closer experience.
• For safety reasons, pregnant women (5 months and up) can't participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.
• If you have any health or physical problem please contact our call center before you make your reservation so we can provide you full information about our services.
• Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
• Bring towels and cash for taxis, shopping, snacks, etc.
• Participants must be in good health with the ability to understand our dolphin trainer´s instructions.
• For security reasons, the use cameras in the water is not allowed, professional photos will be available for sale.
• The use of lifejackets required in all water programs.
• IMPORTANT: For the moment this location is NOT receiving US dollars (USD) in cash for expenses like dock fee, souvenirs, photos, restaurant, etc. Only Mexican pesos (MXN) in cash and if the client want to use an international credit or debit card, payments will be done in Mexican or US currency at the corresponding exchange rate.